About Tilehouse Counselling


Tilehouse Counselling is a charity which provides professional counselling in Hitchin and surrounding areas (postcode list). We are a British Association of Counselling and Psychotherapy (BACP) accredited organisation and work strictly within their ethical framework. We offer a charitable counselling service for young people aged 13 to 18 and for adults with income under £45,000 (proof of income may be required) and can also offer full fee counselling to those earning over £45,000pa.


Our counselling centre is based in central Hitchin and has six comfortable, private counselling rooms. We have rooms that are wheelchair accessible. 


Counselling can be short term or ongoing for up to a year. The counselling we provide is integrative, drawing on skills from psychodynamic, person-centred and cognitive behavioural methodologies. We are able to incorporate creative play techniques with our younger clients. The evidence based research of the British Association of Counselling and Psychotherapy (BACP) shows that counselling increases wellbeing because it explores the root causes for negative feelings. This in turn facilitates understanding and the capacity to move forward positively.


If you are in need of crisis mental health support, please check here for organisations who can help


What we offer: We offer daytime and evening appointments during the week as follows:


  • Monday 9.00am - 8.00pm
  • Tuesday 9.00am - 8.00pm
  • Wednesday 9.00am - 8.00pm
  • Thursday 9.00am - 8.00pm


Funding: as a registered charity we are funded by grants from charitable trusts, contracts with statutory funders, contributions to the cost of counselling made by our adult clients and from fundraising events. Details of current supporters appear in this link.


Counsellors: We have 9 fully qualified counsellors at our centre, each of whom is committed to ongoing professional development through external and internal training. Tilehouse requires counsellors to be experienced and BACP accredited practitioners. We have a rigorous selection process and retain counsellors for many years, providing consistency and a high quality of client care.


Contact us for further enquiries