Adult Counselling


Tilehouse Counselling is a charity that provides professional counselling for people from Hitchin and surrounding areas (postcode list). We offer a choice of face to face counselling at our Centre in Hitchin, telephone or Zoom video counselling. We are also able to offer a blended mode of counselling incorporating face to face or remote sessions when appropriate. 


We ask for an affordable weekly contribution towards the cost of the counselling. This starts from £23.00 depending on individual circumstances. This is discussed with the counsellor at the first meeting. The duration of counselling is agreed with the counsellor. 


"I honestly wouldn't be here today without the support I received. It has given me a better understanding of myself and those around me. Thank you from the bottom of my heart"


"I found my counsellor perfectly had the line between pushing and challenging me and helping me to heal. Tilehouse did such a good job in moving online due to COVID - the support was fantastic"


Who is it for?


People whatever their race, religion, sexuality, gender-identity or socio-economic group


When is counselling useful?


People come to counselling for all kinds of reasons.  The kinds of issues you might want to address could include:


  • Anxiety and depression
  • Self-esteem and confidence
  • Relationships
  • Gender identity
  • Sexuality
  • Drug, alcohol and food-related issues
  • Abuse and neglect
  • Self-harming and suicidal thoughts
  • A traumatic experience like abuse, violence, or a significant change or loss.
  • Health including sexual health 
  • Bereavement and loss
  • Bullying, racism and sexism
  • Work stress




What you tell your counsellor is confidential, and you can expect what you say to be treated with sensitivity, respect and discretion. However, in order to ensure the quality of counselling, all counsellors have regular consultative support in supervision. Identifying details of individual clients are witheld.


The only circumstances in which confidentiality would be broken is when a counsellor considers someone to be at risk of serious harm. Ideally, and in the majority of cases this is done with a client's full knowledge. Our safeguarding policy is here.



Cost of counselling


We ask people who can afford to cover the cost of their counselling, to do so. This is £66.00 per session in the day before 5.00 pm and £71.00 from  5.00 pm onwards. For those people who cannot afford to cover the cost of their counselling, we do ask for a weekly contribution starting at £23.00 for daytime appointments and £29.00 for evenings. We can then subsidise the balance from our bursary funds. 


For more information contact us